If the item not shipped by us within 3 days, the refund will be sent to your account within 7-10 working days of approval. If there is any delay in shipping, a written approval from buyer shall be obtained and shipping time will be as per approval.
If the item received in damaged/broken condition OR not as per the specified in product descriptions OR the item is not working; the buyer is eligible to get replacement or full refund. The buyer must register claim for refund/replacement request within 3 days of item receipt. After that the claim will not be approved.
If the item is not delivered within 14 days from date of shipping OR not traceable in courier tracking OR Lost in transportation OR Undelivered.
If the item is replaced as per buyer consent, then refund will not be applicable.
For refund claims, the refund will be process within 6-8 working days of the claim being approved. In such cases, the buyers shall be eligible to claim the reshipping charges shall be reimbursed in shape of discount coupons or cash back.
If the refund is against a returned item, you will receive your refund once we confirm the receipt of the returned item. In such cases, the buyers shall be eligible to claim the reshipping charges shall be reimbursed in shape of discount coupons or cash back.
After confirmation, it will take 6-8 days for the refund to reach your account.
Refund, if any, shall be made into the same Issuing Bank (i.e. Valid Credit Card or Valid Buyer Bank Account) from where Transaction payment was received.
Violations of refund policy may result in a range of actions, including:
Cancellation of payment
Refund Claim being put on hold or rejection of a refund claim
User ID Restriction or Suspension
Referral to Law Enforcement
- Cancellations will be considered only if the request is made within 48 hours of placing an order.
- There is no cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that the Kisanbandh promotes as limited occasion offers.
- In case of receipt of damaged or defective for any product customer should not accept the product from delivery channel.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. The Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of manufacturing defect or if you have any complaints regarding products that come with a warranty from manufacturers, Customer has to refer the issue to manufacturer or service provider.